Cancellation and Refunds Policy

Cancellation and Refunds Policy

Cancellation and Refunds

To be eligible for a refund, the student must raise a refund request within 48 hours of purchase of any test package. A 100% refund (excluding GST and gateway charges) will be paid to the candidate if he has not attempted more than 1 paper test. No refund will be done after 48 hours.

Online Live Classes refund Policy:-

Once you have made a purchase of Any course via payment gateway, you have 2 calendar days to cancel the purchase. To be eligible for a cancellation and refund of service, You need to send an email composed in English regarding cancellation of request on support@coprepedu.com. Once we receive your cancellation request, we will inspect it and send an acknowledgment in 24 hours. Once your usage of services is verified (whether it is within the limits quoted above), you will get notified in written. If your cancellation is approved, a refund will be initiated to your banking account (credit card or original method of payment) for which you will receive a notification. The refund shall be credited to your banking account within the stipulated time (days) as per your bank’s policies.

Duplicate Payment Refund:-

All the payment done twice by the candidate will be refunded to them within a particular refund time line on their original bank accoun. After being verified by the institute.